Shipping policy
Shipping Policy
Order Processing All orders are processed & dispatched within five (5) business days. According to Australia Post, the expected delivery time is between 2-6 business days nationwide. Outside of Australia may take between 8 - 14 days. While we strive to deliver all orders promptly, please note that during peak times (Christmas, Easter, and Public Holidays), you may experience some delays.
Standard Australia Delivery
- Orders: $28.50 standard shipping fee (subject to change without notice)
- Orders above $150: Free shipping
International Delivery We currently ship to:
- New Zealand
- Singapore
- United Kingdom (UK)
- United States (USA)
- $25.00 standard shipping fee (subject to change without notice)
- Orders above $150: Free shipping
Our Quality Promise At SILIS BY SILIS, we take great pride in providing the highest quality products to all our customers and are committed to delivering excellent customer service. We strive to offer natural and sustainable products. We welcome your feedback on the level of service we provide.